:root{color-scheme:light dark;--bg: #ebebeb;--layer: #f8f8f8;--surface: #ffffff;--ink: #1b1b1b;--muted: #5d5d5d;--line: rgb(0 0 0 / .105);--line-strong: rgb(0 0 0 / .19);--accent: #005fb8;--accent-ink: #ffffff;--accent-soft: rgb(0 95 184 / .1);--danger: #c42b1c;--ok: #0f7b0f;--warn: #9d5d00;--ctrl: rgb(255 255 255 / .85);--ctrl-hover: #f3f3f3;--internal: #fff6d9;--internal-line: #e7c76a;--radius: 8px;--radius-sm: 4px;--shadow: 0 1px 3px rgb(0 0 0 / .11), 0 4px 14px rgb(0 0 0 / .1);--font: "Segoe UI Variable Text", "Segoe UI", system-ui, -apple-system, sans-serif;--mono: "Cascadia Code", Consolas, ui-monospace, monospace}@media(prefers-color-scheme:dark){:root{--bg: #181818;--layer: #282828;--surface: #303030;--ink: #ffffff;--muted: #c5c5c5;--line: rgb(255 255 255 / .115);--line-strong: rgb(255 255 255 / .19);--accent: #60cdff;--accent-ink: #000000;--accent-soft: rgb(96 205 255 / .14);--danger: #ff99a4;--ok: #6ccb5f;--warn: #fce100;--ctrl: rgb(255 255 255 / .08);--ctrl-hover: rgb(255 255 255 / .12);--internal: #3a3220;--internal-line: #8a6d1f;--shadow: 0 1px 3px rgb(0 0 0 / .38), 0 4px 14px rgb(0 0 0 / .3)}}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{background:var(--bg);color:var(--ink);font:14px/1.45 var(--font)}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer;border:1px solid var(--line-strong);background:var(--ctrl);border-radius:var(--radius-sm);padding:5px 12px}button:hover{background:var(--ctrl-hover)}button:disabled{opacity:.5;cursor:default}button.primary{background:var(--accent);color:var(--accent-ink);border-color:transparent}button.ghost{background:transparent;border-color:transparent}button.link{all:unset;color:var(--accent);cursor:pointer}button.link:hover{text-decoration:underline}button.is-on{background:var(--accent-soft);border-color:var(--accent)}input,select,textarea{background:var(--surface);border:1px solid var(--line-strong);border-radius:var(--radius-sm);padding:6px 8px}:focus-visible{outline:2px solid var(--accent);outline-offset:1px}a{color:var(--accent)}.muted{color:var(--muted)}.small{font-size:12px}.error{color:var(--danger)}.spring{flex:1}.dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--line-strong);vertical-align:middle;margin-left:4px}.dot.on{background:var(--ok)}.unread{display:inline-block;min-width:18px;padding:0 5px;margin-left:6px;border-radius:9px;background:var(--accent);color:var(--accent-ink);font-size:11px;font-weight:600;text-align:center;line-height:18px}.mark{color:var(--accent);vertical-align:middle}.splash,.signin{height:100%;display:grid;place-items:center}.signin .card{width:min(360px,calc(100vw - 32px));display:grid;gap:14px;padding:28px;background:var(--layer);border-radius:var(--radius);box-shadow:var(--shadow);text-align:center}.signin h1{margin:0;font-size:20px}.signin .mark{justify-self:center}.signin 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var(--line);border-radius:var(--radius);padding:8px 10px}.inbox .row.is-current{border-color:var(--accent)}.inbox .row.is-urgent{border-left:4px solid var(--danger)}.inbox .row-top{display:flex;justify-content:space-between;font-weight:600}.inbox .row-subject{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox .row-foot{font-size:12px}.panes{display:flex;flex-direction:column;min-width:0;min-height:0}.tabs{display:flex;align-items:center;gap:4px;padding:6px 10px 0;border-bottom:1px solid var(--line);overflow-x:auto}.tab{border-radius:var(--radius-sm) var(--radius-sm) 0 0;border-bottom:none;white-space:nowrap;display:flex;align-items:center;gap:6px}.tab.is-on{background:var(--surface);border-color:var(--accent)}.tab-close{opacity:.6;font-size:11px}.pane-row{flex:1;display:grid;min-height:0}.pane-row.n2{grid-template-columns:1fr 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.customer-card{display:none}.chat{display:flex;flex-direction:column;min-height:0}.messages{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:10px}.message{max-width:78%;padding:8px 12px;border-radius:var(--radius);background:var(--surface);border:1px solid var(--line)}.message.assistant{align-self:flex-end;background:var(--accent-soft)}.message.internal{background:var(--internal);border-color:var(--internal-line)}.message.system{align-self:center;background:transparent;border:none;color:var(--muted);font-size:12px}.message .meta{display:flex;gap:8px;align-items:baseline;font-size:12px;margin-bottom:2px}.message .when{color:var(--muted);font-size:11px}.message .details pre{font:11px/1.4 var(--mono);background:var(--bg);padding:8px;border-radius:var(--radius-sm);overflow:auto;max-height:240px}.typing{color:var(--muted);font-style:italic;font-size:12px}.banner{padding:6px 16px}.md>:first-child{margin-top:0}.md>:last-child{margin-bottom:0}.md p{margin:0 0 6px}.md pre,.md code{font-family:var(--mono);font-size:12.5px;background:var(--bg);border-radius:var(--radius-sm)}.md code{padding:1px 4px}.md pre{padding:8px;overflow:auto}.md .md-picture,.md-picture{display:block;max-width:100%;max-height:360px;border-radius:var(--radius-sm);margin:6px 0;border:1px solid var(--line);cursor:zoom-in}.md .md-cms-link{padding:1px 6px;border:1px dashed var(--accent);border-radius:var(--radius-sm);text-decoration:none}.composer{border-top:1px solid var(--line);background:var(--layer);padding:8px 12px 10px;display:grid;gap:6px}.composer.is-internal{background:var(--internal)}.composer-tools{display:flex;align-items:center;gap:4px;flex-wrap:wrap}.composer-tools button,.composer-file{padding:2px 8px;font-size:12px;border:1px solid transparent;background:transparent;border-radius:var(--radius-sm);cursor:pointer}.composer-tools button:hover,.composer-file:hover{background:var(--ctrl-hover)}.composer-internal{font-size:12px;display:flex;align-items:center;gap:4px}.composer textarea{width:100%;resize:vertical;min-height:64px;max-height:40vh}.composer-preview{min-height:64px;max-height:40vh;overflow:auto;padding:6px 8px;background:var(--surface);border:1px solid var(--line-strong);border-radius:var(--radius-sm)}.composer-foot{display:flex;align-items:center;gap:8px}.customer-card{border-left:1px solid var(--line);background:var(--layer);padding:14px;overflow:auto}.customer-card h3{margin:0 0 8px;font-size:15px}.customer-card h4{margin:16px 0 6px;font-size:12px;text-transform:uppercase;color:var(--muted)}.customer-card dl{display:grid;grid-template-columns:auto 1fr;gap:4px 10px;margin:0;font-size:13px}.customer-card dt{color:var(--muted)}.customer-card dd{margin:0;overflow-wrap:anywhere}.earlier{list-style:none;padding:0;margin:0;font-size:13px;display:grid;gap:4px}.earlier .is-current{font-weight:600}.page{padding:20px 24px;overflow:auto}.page h1{margin:0 0 12px;font-size:20px}.filters{display:flex;gap:8px;margin-bottom:12px}.filters input{flex:1;max-width:520px}.table{width:100%;border-collapse:collapse;background:var(--layer);border-radius:var(--radius);overflow:hidden}.table th,.table td{text-align:left;padding:7px 10px;border-bottom:1px solid var(--line)}.table th{font-size:12px;color:var(--muted);font-weight:600}.table tbody tr{cursor:pointer}.table tbody tr:hover{background:var(--ctrl-hover)}.table tr.is-disabled{opacity:.5}.add{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:16px}.add h3{width:100%;margin:0;font-size:14px}label.button{display:inline-block;border:1px solid var(--line-strong);border-radius:var(--radius-sm);padding:5px 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linear}.screenview{display:flex;flex-direction:column;background:#000;border-bottom:1px solid var(--line);max-height:62%;min-height:160px}.screenview:fullscreen{max-height:none}.screenview-tools{display:flex;align-items:center;gap:8px;padding:4px 10px;background:var(--layer);flex-wrap:wrap}.screenview-tools button{padding:2px 8px;font-size:12px}.screenview video{flex:1;min-height:0;width:100%;object-fit:contain;background:#000}.screenview video.is-pointing{cursor:crosshair}.screenview-markup{padding:10px;background:var(--layer);overflow:auto}.ast-markup{display:flex;flex-direction:column;gap:6px}.ast-markup-tools{display:flex;gap:4px;flex-wrap:wrap}.ast-markup-tools button{padding:3px 8px;font-size:12px}.ast-markup-tools button.is-on{border-color:var(--accent);background:var(--accent-soft)}.ast-markup-stage{background:var(--bg);border-radius:var(--radius-sm);display:grid;place-items:center;overflow:hidden}.ast-markup-stage canvas{max-width:100%;max-height:50vh;cursor:crosshair;touch-action:none;display:block}.ast-markup-foot{display:flex;align-items:center;gap:6px;flex-wrap:wrap;font-size:12px}.ast-muted{color:var(--muted)}.ast-spring{flex:1}.message.spoken{max-width:86%;padding:3px 10px;border:none;background:transparent;font-size:13px;color:var(--ink);border-left:3px solid var(--line-strong);border-radius:0}.message.spoken.assistant{align-self:flex-end;border-left:none;border-right:3px solid var(--accent);text-align:right}.message.spoken .spoken-who{font-weight:600;color:var(--muted)}.message.spoken .when{margin-left:6px}.captions{width:100%;padding:6px 10px;border-radius:var(--radius-sm);background:#000;color:#fff;font-size:14px;line-height:1.4}.summary{margin-bottom:14px;padding:10px;border-radius:var(--radius-sm);background:var(--accent-soft)}.summary h4{margin:0 0 4px!important}.summary p{margin:0 0 6px;font-size:13px}@media(max-width:760px){.workspace{grid-template-columns:1fr}.workspace .inbox{max-height:40vh;border-right:none;border-bottom:1px solid var(--line)}.conversation-body{grid-template-columns:1fr}.customer-card,.bar .me{display:none}.message{max-width:92%}}